1. Home
  2. FAQ
Help Centre

pke98 FAQ – All Your Questions, Answered

From creating your account and depositing in PKR, to placing a cricket bet and claiming a VIP reward – this FAQ covers everything Pakistan players ask about pke98. Browse by topic or scroll through all questions below.

Create Account Log In

Browse by Topic

Can't find your answer?

Live Chat Support

Frequently Asked Questions

Click any question to read the full answer. Tap a topic in the sidebar to jump to that section.

Account & Registration

Go to the Register page and fill in your full name, Pakistani mobile number, email address and a password. Agree to the Terms and Conditions, confirm you are 18 or older, and submit the form. A one-time verification code will be sent to your mobile number – enter it to activate your account. The whole process takes about two minutes on both mobile and desktop.

Yes. You must be at least 18 years old to register and use pke98. By creating an account you confirm that you meet this age requirement. If age verification is requested at any point, you will need to provide a valid Pakistani identity document. Accounts found to belong to minors are closed immediately.

No. Each person is permitted one pke98 account only. Registering multiple accounts under the same identity, mobile number, device or payment method is a breach of the Terms and Conditions and will result in all linked accounts being closed. If you've forgotten your login details, contact support via live chat rather than creating a new account.

Contact pke98 support via live chat on the website or app. Provide your registered Pakistani mobile number and answer a few identity verification questions. Once confirmed, the support team will reset your password or send you reset instructions. There is no automated self-serve reset portal – all resets are handled through support to protect your account security.

Contact support via live chat to request a change to your registered contact details. For security reasons, changing a mobile number or email requires identity verification before the update is processed. Providing accurate contact details is important because your mobile number is linked to your JazzCash or Easypaisa wallet for payments.

Contact support via live chat and request account closure. Before the account is closed, any remaining PKR balance will be processed for withdrawal to your registered payment method. If you're closing your account for gambling-related reasons, consider the self-exclusion option on the Responsible Gaming page instead – it keeps your account and balance intact while blocking access.

Deposits & Withdrawals

pke98 supports JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and other approved mobile wallets. All transactions are in PKR – there is no currency conversion involved. JazzCash and Easypaisa are the most popular options among Pakistani players because deposits and withdrawals are processed quickly directly to and from your mobile wallet.

JazzCash and Easypaisa deposits are typically credited to your pke98 balance within a few minutes after confirmation. Raast and bank transfers may take slightly longer depending on the receiving bank's processing time. If a deposit hasn't appeared after 30 minutes, contact support via live chat with your transaction reference and the team will look into it.

Log in to your account and go to the Withdrawal section. Select your payment method, enter the PKR amount you want to withdraw, and confirm the request. Withdrawals are typically sent to your JazzCash, Easypaisa or bank account within a few hours during standard operating hours. First-time withdrawals may require identity verification before being processed.

Minimum and maximum deposit amounts vary by payment method. Details are shown at the point of deposit in your account settings. Generally, JazzCash and Easypaisa have accessible minimum thresholds suitable for most Pakistani players. If you want to set a personal deposit limit lower than the platform maximum, use the responsible gaming deposit limit tool in your account.

For security reasons, pke98 generally processes withdrawals back to the same payment method used for the most recent deposit. If you need to withdraw to a different account – for example, if you've changed your JazzCash number – contact support via live chat before requesting the withdrawal. Identity verification will be required before the change is approved.

pke98 does not charge fees on the platform side for standard deposits or withdrawals. However, your mobile wallet provider (JazzCash, Easypaisa) or bank may apply their own transaction charges on their end. These are outside pke98's control. Check your payment provider's fee schedule if you want to confirm what charges may apply on their side.

Sports Betting

Cricket is the flagship offering on pke98, covering Pakistan Super League (PSL), T20 internationals, Test matches, ODIs and other domestic and international tournaments. Beyond cricket, pke98 offers Football including Pakistani and international leagues, Esports markets, and various other sports. Cricket markets are the deepest and include pre-match odds alongside live in-play betting.

Yes. pke98 offers in-play betting during live cricket matches. Odds update ball by ball as the match situation changes – wickets, run rates, remaining overs and match conditions all influence the live markets. In-play betting is available on the website and through the pke98 app, with the app generally giving a faster experience on Pakistani mobile networks.

Winnings are calculated by multiplying your stake in PKR by the decimal odds displayed at the time the bet was placed. For example, a PKR 1,000 bet at odds of 2.50 returns PKR 2,500 if successful – PKR 1,500 profit plus your PKR 1,000 stake back. Once a bet is placed, the odds are locked in even if they change afterwards. Settled bets are credited to your balance immediately after the result is confirmed.

If a cricket match is abandoned or postponed before the minimum number of overs required for a result, pre-match bets are typically voided and stakes are returned to your account. For in-play bets placed after a certain point in the match, outcomes depend on the specific market rules. Refer to the Terms and Conditions for detailed match abandonment rules, or contact support if a specific bet outcome is unclear.

Yes, pke98 supports accumulator bets (also called parlay or multi-bets) where you combine multiple selections into a single bet slip for a combined odds return. All selections must win for the accumulator to pay out. The potential return is the product of all individual odds multiplied by your stake. Accumulator betting is popular among cricket fans during busy series weeks or PSL match days when multiple games run simultaneously.

Live Casino

The pke98 live casino features real dealer baccarat, roulette, blackjack and other table games streaming live around the clock. Baccarat is the most popular choice among Pakistani players because it's straightforward to follow and rounds move quickly. Multiple tables run simultaneously so there's always a seat available regardless of the time of day or night.

No. pke98 uses a unified PKR balance across all sections. Your sports betting balance and live casino balance are the same account balance. You can place a cricket bet and then switch to a live baccarat table without any balance transfer. Winnings from either section are added to the same account and can be withdrawn together.

Yes. The live casino on pke98 is fully accessible on mobile through both the website and the pke98 app. The video stream is optimised for Pakistani mobile data connections. If you experience buffering, switching to a Wi-Fi connection or reducing video quality in the stream settings will improve performance.

Fish games are multiplayer shooting-style games where players aim and fire at sea creatures moving across the screen. Different creatures carry different PKR prize values – larger or rarer targets pay out more when hit. You spend PKR per shot fired and win PKR prizes for successful hits. Multiple players compete on the same table simultaneously. See the Fish Games page for a full overview.

VIP Programme

Every real-money bet placed on pke98 – whether on cricket, live casino or fish games – earns VIP points. These points accumulate over time and push your account through Bronze, Silver, Gold and Diamond VIP tiers. Higher tiers unlock better benefits including faster withdrawal processing, higher bonus multipliers, dedicated support and exclusive promotions. Your VIP progress is visible on your account dashboard after login.

No. VIP point accumulation begins automatically from the moment your account is active and you place a real-money bet. There is nothing to opt in to – every qualifying bet contributes to your VIP tier progress without you needing to do anything extra. You can check your current points and tier from the VIP section of your dashboard.

VIP tier status is maintained based on activity levels over rolling periods. Accounts that are inactive for extended periods may see tier levels reviewed. Regular play across sports, live casino and fish games keeps your VIP status active and progressing. See the VIP page for full details on tier maintenance requirements.

Bronze tier gives access to basic promotions and standard withdrawal speeds. Silver adds improved bonus rates and priority support. Gold players get enhanced withdrawal processing times, higher bonus multipliers and exclusive Cricket and PSL promotions. Diamond is the top tier with the highest bonus rates, fastest withdrawals and dedicated account management. Full tier benefit details are on the VIP page.

App & Platform

Yes. The pke98 app is available for Android and can be downloaded directly from the Download page. Because the app is distributed outside the Google Play Store, you'll need to allow installation from unknown sources in your Android settings before installing. The app is safe and is the same platform available on the website. Full installation instructions are on the download page.

The pke98 app loads faster than a mobile browser on Pakistani 4G and 3G networks, keeps you logged in between sessions, and delivers push notifications for live match odds changes and promotions. It's particularly useful during live PSL or T20 matches when you want quick access to in-play markets. The app and website offer the same features, so the choice comes down to personal preference.

pke98 is accessible on iPhone through the mobile browser at pke98.app. The website is designed to work well on mobile Safari and other iOS browsers. For the full app experience on iPhone, you can add the site to your Home Screen through Safari's share menu – this creates a shortcut that behaves similarly to a native app. Check the App page for the latest platform availability information.

Try switching to the pke98 app which is optimised for Pakistani network conditions and typically loads faster than the browser version. If you're on mobile data and experiencing slow speeds, switching to Wi-Fi usually helps. Clearing your browser cache can also resolve persistent loading issues on the website. If the problem continues, contact support via live chat and they can check if there's a broader platform issue.

Responsible Gaming

Yes. Log in to your account and go to Account Settings, then the Responsible Gaming section. You can set daily, weekly or monthly PKR deposit limits. A new lower limit takes effect immediately. Increasing a limit has a 24-hour review period before it becomes active. Setting a deposit limit is one of the most effective ways to keep your spending within a budget you're comfortable with.

For a short break, activate a cooling-off period (24 hours, 7 days or 30 days) from Account Settings. For a longer break, request self-exclusion by contacting support via live chat. Self-exclusion periods start from 6 months and cannot be reversed once activated. Your PKR balance is kept safe during any exclusion period. See the Responsible Gaming page for full details on all available tools.

Contact pke98 support via live chat immediately and ask them to activate a cooling-off period or self-exclusion on your account. This can be done in a single live chat conversation without pressure or judgement. Beyond that, talk to someone you trust – a family member or friend. Recognising that gaming has become a problem and taking even one small step is the most important thing you can do. Gaming should be entertainment, not a source of stress.

Always log out of your pke98 account after each session on a shared device. Do not save your login credentials in a shared browser. Use a strong, unique password that family members don't know. If children use the same device, enable parental controls at the device level to block gaming sites during their usage. pke98 is strictly for adults aged 18 and above.

Everything pke98 Offers

A quick overview of what your registered account gives you access to.

Cricket & PSL Betting

Pre-match and live in-play betting on Pakistan Super League, T20 internationals, Test cricket and domestic tournaments – all with PKR odds and quick bet settlement.

PKR Payments

Deposit and withdraw in PKR via JazzCash, Easypaisa, Raast, bank transfer and cards. No currency conversion – everything stays in Pakistani Rupees from deposit to withdrawal.

Live Casino 24/7

Real dealer baccarat, roulette and blackjack streaming around the clock. Bet in PKR from the same unified account balance you use for sports betting.

VIP Rewards

Every bet earns VIP points from day one. Progress from Bronze to Diamond tier for faster withdrawals, bigger bonuses and exclusive PSL season promotions.

Fast Mobile App

The pke98 Android app is optimised for Pakistani mobile networks – loads quickly, stays logged in and sends push notifications for live match odds and promotions.

Support 24/7

Live chat support is available around the clock. Whether it's a deposit query, a withdrawal question or a responsible gaming request, the team responds quickly at any hour.

About the pke98 FAQ

This FAQ page collects the questions that Pakistan players ask most often about pke98 – from basic account setup through to more specific queries about how PSL match markets work or what happens when a cricket game is rained off. The goal is to give you a clear, honest answer to every common question so you can spend less time searching and more time enjoying the platform.

The most frequently asked questions fall into a few consistent categories. New players typically want to know how to register, which payment methods are supported and how quickly PKR deposits arrive. JazzCash and Easypaisa are by far the most popular methods among Pakistani players, both because they're already on most phones and because deposits and withdrawals tend to process quickly without involving a bank branch.

For sports betting questions, cricket comes up most often. Pakistan has one of the most passionate cricket followings in the world, and pke98 has built its sports section around that. PSL season brings particularly high volumes of questions about in-play betting, accumulator combinations across multiple PSL matches on the same day, and how abandoned matches are handled. The answers to all of these are covered in the Sports Betting section of this FAQ.

VIP and rewards questions are also common, particularly from players who have been active for a while and want to understand how to progress through tiers faster or what Diamond status actually unlocks in practical terms. The short answer is that consistent real-money activity across any section of the platform – sports, live casino or fish games – builds your points the fastest. You don't need to focus on one section exclusively.

The responsible gaming questions on this page are there for a reason. pke98 takes the view that a player who stays in control is a player who enjoys the platform over the long term. The deposit limit tool, cooling-off periods and self-exclusion option exist because we think these should be easy to access, not hidden away. If you're reading this FAQ and any of the responsible gaming section applies to you, the most useful next step is to contact support via live chat and ask them to help – that conversation can happen quietly and without any pressure.

If your question isn't answered on this page, the 24/7 live chat support team is the quickest route to a specific answer. They can access your account information (with your permission) and give you a precise response rather than a general one. Most common issues – login problems, delayed deposits, withdrawal queries and bonus questions – are resolved within a single live chat conversation.

This FAQ is for general guidance only. For account-specific questions or situations not covered here, contact the pke98 support team via live chat. Terms and Conditions take precedence over general FAQ descriptions where there is any difference.

Get Started

Question Answered? Now Let's Play

Register your free pke98 account, deposit in PKR via JazzCash or Easypaisa and bet on the next cricket match within minutes. Sports betting, live casino and fish games from one account.

Create Free Account Log In
Download App Responsible Gaming VIP Programme

18+ only. Gaming is for entertainment. Responsible Gaming